Let me start with the biggest negatives first. The interior, the hostess (or however they do it, I will explain), and the food. Now the positives. The waitress....... the waitress and.... well the waitress. We begin this experience by stopping by one of Knoxville's near and dear restaurants. The outside of the building was being remodeled, but still looked appealing.
I walked in this time only to find that the inside had not been touched by a remodel. I stood at the entrance, looking for a sign as to be seated or wait to be seated. As I stood there, wandering aimlessly, looking at the walls, one of the ladies who worked there sat down behind the counter and began rolling silverware. She then proceeded to make small talk with me as if I had come to keep her company. I began asking about any award they had received. Just local awards is what she told me. Finally, after finding out my life story, she asked me if I wanted a seat. She cracked the case! Why had I been standing there all this time, talking to this young lady. Yes. It must have been because I wanted a seat.
As I sat down and began to take a look around, I noticed that the building appeared to be an old bar and nothing had been done to remedy this into an American grill, as the name suggests. I will say it seems they will remodel soon. I cannot guarantee this. I met my server and ordered this burger. A simple burger and fries is all I wanted. I just wanted lettuce on this burger. After a few minutes of discussing the only lettuce option on my burger with the waitress, I still received it plain. Not by choice, but by chance I suppose.
The burger was suppose to come with cheddar cheese, however, it came with American. For a burger with the wrong cheese and no lettuce it was not bad. The waitress was very friendly so there was a high point. My Knoxville natives may love this place, but for me, it was a miss. Someone needs to call the doc for this unforgiving, but fair, 2.8 out of 5.
Mushroom And Swiss Burger
This Hard Rock is a little different than the others I have been to in the past so I was not sure what to expect. The establishment boasts to be the largest Hard Rock in the world and I can see why. I walked in and was taken directly to my seat despite being 9 o' clock on a Saturday night right outside of two theme parks. I attributed this to the two story nature and outside dining area of this establishment. If you are looking to set down, eat, and have peaceful conversation, this is not the place. Apparently more room plus more people equals the loudest music you have ever heard. I couldn't hear the waitress and I doubt she could hear me, which poses the problem for the picky eater.
I decided to have something gourmet, yet simple. The mushroom and swiss burger seemed to the be most logical choice. It usually comes with lettuce, red onion, and tomato as condiments. I knew if that onion hit my burger it would be all over. I am sure you know by now tomatoes go on the side, not on the burger. I placed my order with the waitress and, to my surprise, she did not ask twice.
The burger was accompanied by a side of fries, which were rather good. This entire experience left me wanting my ears shut and my mouth wide open. Kudos to the waitress with the bionic ears as well. For picky friendliness, but a not so inviting atmosphere, we give this experience a booming 4 out of 5.